Multiple Outpost guarantees customer satisfaction, and makes the Return and Exchange Process extremely easy.
Returns
Multiple Outpost.com offers a 14-day money back guarantee on all products. If you are not completely satisfied with your purchase, we simply ask our customers to return the unused merchandise back to Multiple Outpost within 14 days from the delivery date.
Exchanges
All unused merchandise may be exchanged within 14 days from the delivery date. A flat processing fee of $15 is applied to all exchanges being shipped within the United States. For international orders, the exchange fee is based on the value and weight of the item.
Refunds
A 10% restocking fee will be applied to all returns. The refund will be issued within 48 hours after receiving the returned merchandise. Please note that it might take up to 7 days for the credit to post on your account.
A 10% restocking fee will be applied to all returns. The refund will be issued within 48 hours after receiving the returned merchandise. Please note that it might take up to 7 days for the credit to post on your account.
The 10% restocking fee does NOT apply to exchanges.
Shipping Fees are not refundable.
If the returned item does not arrive in its original condition with all paperwork, dustbags, and/or boxes, it might be returned back to you, or an additional restocking fee will be applied.
All items are thoroughly inspected before they are shipped to ensure that they are in brand new condition. If for some reason, you feel that you received a defective item, you may send it back to us, and we will exchange it with a new item. If you do not wish to exchange, a 10% restocking fee will be applied.
Shipping
Domestic Shipping (continental U.S., Alaska and Hawaii)
Usually ships within 5 to 7 days
International Shipping
We ship via EMS for all international Orders
As soon as your package is shipped, you will receive a tracking number via email.
Shipping and Handling fees include insurance. Customs or Import Duties You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they may be.
Custom policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from multipleoutpost.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Please be advised that your country may add a tariff or duty to the parcel because it contains a commercial invoice. The buyer is responsible for any and all additional destination tariffs. Payment Multiple Outpost accepts VISA, MasterCard, American Express, Discover, PayPal and Money Orders for all orders. Identity verification In order to provide top tier security to our customers in Canada, Multiple Outpost reserves the right to request identity verification via fax or email. Additional Items for International Orders There will be an additional $2.00 charge for each item that you add to your order.
